Our rules, in plain words
Payment
You pay the full amount of your stay when you book on our website, by card or ABA, on a secure payment page.
Cancelling 30 days or more before arrival
We refund the full amount, minus the bank fee we pay on the transaction (about 3%).
Cancelling less than 30 days before arrival
The stay is not refunded. We can look at a change of dates case by case, depending on what is free: write to us by email or WhatsApp.
Arrival and departure
Check-in from 2 pm, check-out until 12:30 pm.
Extra bed, children, dogs
Extra bed $20 a night. Children are welcome. Well-behaved dogs are welcome: tell us when you book.
Bookings made on other websites
If you booked through Booking.com, Agoda, Expedia or Trip.com, their own payment and cancellation rules apply.
Questions
Write to us on WhatsApp or Telegram at +855 12 906 562, or at info@vannalodge.com.
Book direct, the best price is here
Choose your dates and see the prices of the day. Breakfast is included in every stay. A question first? Write to us, the team answers quickly.
- WhatsApp+855 12 906 562
- Telegram+855 12 906 562
- Emailinfo@vannalodge.com
- Address106 Thmor Meas Rd, Siem Reap, Cambodia
Best price
Our prices on this website are always lower than on Booking.com or Agoda. If you find a lower price, contact us and we will take care of it.
Breakfast included
Every morning from 7 to 10 am, on your terrace if you ask the day before, or even in your pool with a floating tray.
Secure payment
Pay by card or ABA when you book, on a secure payment page.
Clear cancellation
Cancel 30 days or more before arrival: refunded, minus the bank fee (about 3%).