A tiled-roof villa in a garden of palms
Booking conditions

Our rules, in plain words

Payment

You pay the full amount of your stay when you book on our website, by card or ABA, on a secure payment page.

Cancelling 30 days or more before arrival

We refund the full amount, minus the bank fee we pay on the transaction (about 3%).

Cancelling less than 30 days before arrival

The stay is not refunded. We can look at a change of dates case by case, depending on what is free: write to us by email or WhatsApp.

Arrival and departure

Check-in from 2 pm, check-out until 12:30 pm.

Extra bed, children, dogs

Extra bed $20 a night. Children are welcome. Well-behaved dogs are welcome: tell us when you book.

Bookings made on other websites

If you booked through Booking.com, Agoda, Expedia or Trip.com, their own payment and cancellation rules apply.

Questions

Write to us on WhatsApp or Telegram at +855 12 906 562, or at info@vannalodge.com.

Reservations

Book direct, the best price is here

Choose your dates and see the prices of the day. Breakfast is included in every stay. A question first? Write to us, the team answers quickly.

01

Best price

Our prices on this website are always lower than on Booking.com or Agoda. If you find a lower price, contact us and we will take care of it.

02

Breakfast included

Every morning from 7 to 10 am, on your terrace if you ask the day before, or even in your pool with a floating tray.

03

Secure payment

Pay by card or ABA when you book, on a secure payment page.

04

Clear cancellation

Cancel 30 days or more before arrival: refunded, minus the bank fee (about 3%).

Booking conditions

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